HELP
Returns
Information about returning an Evelora House purchase.
Before Returning
Please keep your order details and contact Evelora House before sending an item back so the return can be handled correctly.
Item Condition
Products should normally be returned in the condition required by the applicable return policy. Some hygiene, beauty or opened products may have different return requirements.
Return Process
- Contact Evelora House with your order number.
- Tell us which item you want to return and why.
- Follow the return instructions provided by the store.
- Keep your return tracking information until the return is completed.
Add your final return window, return address, refund timing and any product-specific exclusions here before the store goes live.